Privacy Policy for Indigo Insights

At Indigo Insights, we are committed to protecting the privacy and personal data of our website visitors, clients, and prospective clients. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when interacting with our online platform, which showcases our Talent Acquisition, HR Strategy Consulting, Employee Relations, Performance Management, and Training & Development services. We adhere to the principles of the General Data Protection Regulation (GDPR) and other applicable privacy laws.

1. Information We Collect

We collect various types of information to provide and improve our services and to understand your needs.

• Personal Data You Provide: This includes information you voluntarily submit when filling out contact forms, subscribing to newsletters, requesting information about our services, or engaging with our online chat. This may include your name, email address, phone number, company name, job title, and any other details you choose to provide in your message.
• Automated Data Collection: When you visit our site, we may automatically collect certain information about your device and browsing activity. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This data helps us analyse website usage and improve user experience.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

2. How We Use Your Information

We use the collected information for various purposes, including:

• To provide and maintain our services, respond to your inquiries, and fulfill your requests.
• To improve, personalize, and expand our online platform and service offerings based on your preferences and feedback.
• To communicate with you, including sending you updates, newsletters, marketing or promotional materials, and other information that may be of interest to you, with your consent where required.
• To analyze how our site is used, diagnose technical issues, and monitor the effectiveness of our marketing campaigns.
• To detect, prevent, and address technical issues or fraudulent activity.
• To comply with legal obligations and enforce our terms and conditions.

3. Legal Basis for Processing Personal Data under GDPR

We only process your personal data when we have a valid legal basis to do so, including:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
• Contractual Necessity: Where processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
• Legal Obligation: Where processing is necessary for compliance with a legal obligation that we are subject to.
• Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your fundamental rights and freedoms.

4. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may engage third-party companies and individuals to facilitate our services, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.

5. Data Security

The security of your data is paramount to us. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, including to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

7. Your Data Protection Rights under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. Your rights include:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: You also have the right to withdraw your consent at any time where Indigo Insights relied on your consent to process your personal information.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at the address provided below.

8. Links to Other Sites

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children's Privacy

Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: